Refund policy

RETURN & REFUND POLICY

Good Morning – Iron Booster

Effective Date: 17/02/2026

1. OVERVIEW

This Return & Refund Policy applies to all purchases made through Goodmorning-nl.com.

As we sell food supplements, strict hygiene and health protection rules apply.

2. EU RIGHT OF WITHDRAWAL (14 DAYS)

If you are located within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order.

To exercise this right:

  • You must notify us in writing within 14 days of delivery.
  • The product must remain sealed and unopened.

3. IMPORTANT HYGIENE EXCEPTION (FOOD PRODUCTS)

For reasons of health protection and hygiene:

We do NOT accept returns of:

  • Opened food products
  • Products with broken safety seals
  • Used supplements

Once the seal is broken, the right of withdrawal is void.

This policy is enforced to protect consumer safety.

4. RETURN CONDITIONS

To qualify for a return:

  • Product must be unopened
  • Product must be in original packaging
  • Return request must be made within 14 days
  • Customer pays return shipping costs

We strongly recommend using a tracked shipping method.

We are not responsible for lost return shipments.

5. REFUNDS

Once we receive and inspect the returned unopened product:

  • Refunds will be issued within 14 days
  • Refunds will be made via the original payment method

Shipping fees are non-refundable unless required by law.

6. DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect product:

  • Contact us within 48 hours of delivery
  • Provide photographic evidence

We will assess and provide a replacement or refund where appropriate.

7. INTERNATIONAL ORDERS

For customers outside the EU:

  • Returns are accepted only for unopened products
  • Customer is responsible for return shipping and customs costs
  • Import duties and customs charges are non-refundable

8. NON-REFUNDABLE ITEMS

We do not offer refunds for:

  • Opened supplements
  • Products damaged due to misuse
  • Orders returned without prior notification
  • Delayed deliveries caused by customs authorities

9. CONTACT FOR RETURNS

Email: info@goodmorning-nl.com

Address: 3764WN, Utrecht