Shipping policy

SHIPPING POLICY

Good Morning – Iron Booster

Effective Date: 17/02/2026

1. OVERVIEW

This Shipping Policy applies to all orders placed through Goodmorning-nl.com.

By placing an order, you agree to the terms outlined below.

2. PROCESSING TIMES

Orders are processed within:

  • 1–3 business days (excluding weekends and public holidays)

During high-demand periods, processing times may be extended.

You will receive a confirmation email once your order has been shipped.

3. SHIPPING DESTINATIONS

We ship worldwide.

Shipping availability may vary depending on destination and local import regulations.

We reserve the right to refuse shipment to certain countries if required by law or carrier restrictions.

4. SHIPPING COSTS

Shipping costs are calculated at checkout and displayed before payment.

All prices shown on the website include VAT where applicable.

International customers are responsible for any additional customs duties, import taxes, or local charges imposed by their country.

5. DELIVERY TIMES

Estimated delivery times:

  • Netherlands: 1–3 business days
  • EU: 3–7 business days
  • International: 7–21 business days

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Customs clearance
  • Postal services
  • Incorrect address information
  • Force majeure events

6. CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)

For orders shipped outside the European Union:

  • Customers are solely responsible for import duties, customs fees, and local taxes.
  • We do not control these charges.
  • Refused shipments due to unpaid customs fees are not eligible for shipping refunds.

7. INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not liable for lost packages.
  • Additional shipping fees may apply for reshipment.

8. LOST OR DELAYED PACKAGES

If your order is significantly delayed:

  • Contact us at info@goodmorning-nl.com

We will initiate an investigation with the carrier.

We are not responsible for:

  • Carrier-related delays
  • Losses after confirmed delivery

9. DAMAGED PACKAGES

If your package arrives damaged:

  • Notify us within 48 hours of delivery.
  • Provide clear photographic evidence of:
    • Packaging damage
    • Product damage
    • We will assess and provide an appropriate resolution where justified.

10. REFUSED OR UNDELIVERABLE PACKAGES

If a shipment is returned to us due to:

  • Refusal by the customer
  • Failure to pay customs duties
  • Incorrect address
  • Failure to collect from pickup point

We reserve the right to deduct:

  • Original shipping costs
  • Return shipping costs
  • Administrative handling fees before issuing any refund (if applicable).

11. FORCE MAJEURE

We are not liable for delays or failure to deliver due to events beyond our control, including but not limited to:

  • Natural disasters
  • Strikes
  • Customs restrictions
  • Transportation disruptions
  • Government actions

12. CONTACT

For shipping inquiries:

Email: info@goodmorning-nl.com

Business Address: 3764 WN, Utrecht